Introduction
Welcome to Agilo IT. Agilo IT (“we,” “us,” or “our”) operates AgiloPay, the internal payment processing service for the Agilo ecosystem. This Privacy Policy explains how we collect, safeguard, and disclose information that results from your use of our Service. We use your data to provide and improve the Service, and by using the Service, you agree to the collection and use of information in accordance with this policy. Terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, unless otherwise defined.
Definitions
- SERVICE:
- The AgiloPay payment processing platform operated by Agilo IT.
- PERSONAL DATA:
- Data about a living individual who can be identified from those data, including details provided in contact forms, such as name and email.
- USAGE DATA:
- Information collected automatically, either generated by the use of the Service or from the Service infrastructure itself, like page visit duration.
- COOKIES:
- Small files stored on your device that track your activity on our Service.
- DATA CONTROLLER:
- The natural or legal person who determines the purposes for which and the manner in which any personal data are processed. Agilo IT is the Data Controller of your data.
- DATA PROCESSORS (OR SERVICE PROVIDERS):
- Natural or legal persons who process data on behalf of the Data Controller. We may use Service Providers to process data more effectively.
Information Collection and Use
We collect various types of information for purposes such as communication, marketing, service improvement, and analytics.
Types of Data Collected
- Personal Data: While using our Service, we may ask you to provide personally identifiable information including name, email address, phone number, and company website. We may use this Personal Data to communicate with you about updates, marketing, and promotional materials.
- Usage Data: We may collect information like IP address, browser type, browser version, pages visited, date and time of visit, and time spent on those pages.
- Location Data: If you give us permission, we may collect information about your location to improve and customize the Service. You can enable or disable location services through your device settings.
- Cookies and Tracking Data: We use cookies and similar tracking technologies to monitor and analyze user activity on our Service — including session cookies, preference cookies, security cookies, and advertising cookies.
Use of Data
Agilo IT uses the collected data for various purposes, including:
- Providing and maintaining our Service
- Notifying you about changes to our Service
- Allowing you to participate in interactive features when you choose
- Providing customer support
- Gathering analysis or valuable information to improve our Service
- Monitoring Service usage
- Detecting, preventing, and addressing technical issues
Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer of Data
Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to this transfer, and we take steps to ensure your data is treated securely and in accordance with this Privacy Policy.
Disclosure of Data
We may disclose personal information that we collect, or you provide:
- Disclosure for Law Enforcement: Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.
- Business Transaction: If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
- To our subsidiaries and affiliates
- To contractors, service providers, and other third parties we use to support our business
- To fulfill the purpose for which you provide it
- With your consent in any other cases
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others
Security of Data
While we take commercially reasonable measures to protect your data, remember that no transmission method over the internet is completely secure. We strive to use commercially acceptable means to protect your Personal Data but cannot guarantee its absolute security.
Your Data Protection Rights Under GDPR
If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights covered by GDPR. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. You have the following rights:
- The right to access, update, or delete information we have about you
- The right of rectification
- The right to object to our processing of your Personal Data
- The right of restriction
- The right to data portability
- The right to withdraw consent
To exercise any of these rights, please contact us at info@agiloit.com.
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